Earthlink rocks...

I know not everybody has the highest opinion of Earthlink, but I've gotta say their livechat support people kick ASS!
'Clayton D' is pretty friggin' cool. He just saved me from myself, yay him.

I got a money order on April 3rd to send to Earthlink. I had time before the payment was actually due, so we held onto it for a week or so, just to be sure it wouldn't be needed elsewhere. Well, that week or two turned into 'still have it' and now I also owe them for another month. (The MO from the 3rd being for March, basically and now I owe them for April, too.)
So, I finally got their email about this about 4 or 5 days ago. This isn't their fault. It's just that they aren't my primary email account and I hardly ever check it. All I do is get rid of the stupid toolbar and go on about my business.

Aaanyway... I owe them. Needs to be paid by the first.
Poop.

First of all, I can't even get the second money order and get it mailed before tomorrow at the soonest, which meant that it'd get there late, no doubt, I'd be 'off the air' for about a week AND it'd cost an additional $15 to be reconnected.
Ppppbbbbbbttttttttthhhhhh to that.

Clayton saved me. I'm not sure if it was because I shamelessly played the "I don't suppose the fact that my birthday is on Friday and it'd reeeeally blow to have the pooter shut off the next day' card, or if he was just being generous, but I now have a week extension to have enough time to get the money there.

Yay, Clayton and the rest of the livechat support team! They are some good people.

And another moist raspberry to the moronic fucknoodles at the phone-in support who tell people stupid shit like Earthlink does take Western Union payments, when in fact they do not and that there is nothing they can do to help me, like saaay... an extension.

The last time I went to the livechat support people it was because, again, I'd forgotten to pay them and had been shut off. I happened to have an AOHell free trial thingy here and used that til my payment cleared. Then, when again the phone people ignored my plea, I asked the chat people about it and mentioned that I was only able to converse with them through the auspices of AOHell and bada bing!, they had me back on in less than 20 minutes. The stupid phone people said it would be at least 24 hrs.
Turds.

So, for a second birthday present, this was pretty decent. The first one was the best one, though. That was the saddle. Now this.
I'm happy.
(Wow. This is the second time in recent memory I'm aware of saying that.) (Good thing it's in 'recent memory' too, seein' as how that's about all I have left for memory of any kind...)

Okay. Gotta run to the store, then come home and lament about, plan on, think about, plot to, make a list for, yet NOT clean the house. As usual.

Peace.

Posted by: Stevie at 09:54 PM

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