SBC Yahoo DSL

As all the regulars know, Mamamontezz and I lost phone service and our DSL connection due to an unfortunate paucity of funds...we managed to get the bill paid and the phone was back on line the next day, and we were informed that it would be approximately a week untill the DSL connection would be back up and running. That week ends tomorrow...We called to see if it would be up and running as promised and were informed that it would be at least another two weeks.

You may have noticed the paucity of posts on both our blogs, and I'm afraid that that situation will continue for at least another two weeks...the dial-up connection only works on the old boat anchor back-up computer without rewiring the good fast E-Machine we usually use, and posting is just too frustrating with a connection speed of only 3200Baud.

I.T. types, just tell me WHY it takes so long to turn on an established account? A new account they get up and running in two days or less, and now it's going to take almost a month to get an account back on line after only a 6 day interuption? The phone line was disconnected a week before the DSL was, and it was up and running the day after the requisite funds were tendered, the two services are payed in one statement, so just WHY does it take so long?

Seems that service is second in todays business world....Billing is #1.

Posted by: Delftsman3 at 12:55 AM

Comments

1 Internet services have been nothing but a disappointment here in the U.S. We need to toss out all these companies and have the Koreans come in and run things for a while. They'd get rid of all these 1 year contracts and $70 monthly fees and insert some rationality into the market.

Posted by: Karlo at January 14, 2005 04:03 PM (ddf+l)

2 Karlo has a point, too many "ISP"s are little more than a subscriber multiplexing their slice of the bandwidth and masquerading as a provider. I'm stuck in the neanderthal world of dial up too, my ISP offers DSL, I ask for it but they can't provide it, seems that if you are over 10,000 ft. from the provider they won't connect you up. Not much better than two bean cans connected by a taught string that you yell into from each end for communication. On weekends forget any semblance of reliability or stability either, they are out catching crawdads. Cable costs are too prohibitive at this homestead, so it's hurry-up and wait. Best wishes for a rapid re-connect and welcome back.

Posted by: Jack at January 14, 2005 04:39 PM (KQcmX)

3 LAmbert ,Check your mail.I may have some help for your situation..
Cheers Neil

Posted by: NeilV at January 15, 2005 05:58 PM (lBdwX)

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